| Exit-entry permit | Mainland residents travelling to Hong Kong need a two-way exit-entry permit for Hong Kong and Macau, applied for at the public security bureau entry-exit office in your registered place of residence. Processing takes 10–15 working days; the permit is valid 5 years; each endorsement allows one or two trips within 3 months or 1 year, and each stay is up to 7 days. |
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| Individual vs group endorsement | Tourism endorsements come as individual (G) or group (L). Both allow you to join a tour or travel independently. With an L endorsement and a wish to travel independently, book a flight-plus-hotel package so the operator arranges an escort through the border, or use a send-off service at a Shenzhen crossing for about ¥100. A G endorsement crosses with no fee and no escort. |
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| Transit without a permit | Hong Kong and Macau both allow 7 days' visa-free transit for travellers heading on to a third country or region, so a Hong Kong stop on the way somewhere else can substitute for the permit. |
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| Crossings | Eleven control points in all. The ones mainland visitors use: Hong Kong International (24 hours, shortest queues), Lok Ma Chau / Huanggang (24 hours, long queues at weekends and holidays), Lo Wu, the largest land crossing (06:30–24:00, heavy), and Hung Hom for the through-trains (06:30–11:45). |
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| Currency | Hong Kong dollars. About HK$10 to ¥8, i.e. HK$1 ≈ ¥0.8. Notes come in 10, 20, 50, 100, 500 and 1,000; coins in 10, 20 and 50 cents and 1, 2, 5 and 10 dollars. |
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| Changing money | Most mainland banks sell Hong Kong dollars — do it before you fly and take the bank's rate. In Hong Kong there are exchange counters everywhere: the airport, Lo Wu, Hung Hom station, the ferry piers. |
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| Payment | UnionPay, Visa and Mastercard all work. Prefer UnionPay where it is accepted: no surcharge, and the rate beats the exchange counters. Tell the cashier to run it through the UnionPay channel. Never use your card to withdraw Hong Kong dollars from an ATM — the fees are high. |
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| Where you need cash | Street markets and stalls, Lung Cheong Dispensary on Granville Road, and the warehouse outlets in the industrial buildings. Carry HK$ notes in small denominations. |
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| Opening hours | Malls from 10:00, independent shops inside them often later, street shops in Tsim Sha Tsui and Mong Kok frequently noon. The Landmark closes at 19:30; apm in Kwun Tong runs to midnight; Langham Place and the Ladies' Market to 23:00; Horizon Plaza to about 19:00. |
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| Voltage | 200/220 volts. Hotels generally supply adaptors and transformers; bring your own if you would rather not depend on it. |
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| Phones | Mainland mobile accounts need roaming activated before departure or you will have no signal. Calls back are 001-86 + area code + number for landlines, 001-86 + mobile for mobiles, and roaming is expensive — a local SIM bought at the border, an MTR station or a convenience store is far cheaper. |
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| Emergency | 999 for police, fire and ambulance. Country code 00852. Time zone UTC+8, the same as Beijing — no jet lag to plan around. |
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| Language | English and Cantonese are both standard in shops; Mandarin is widely spoken by retail staff, and many market vendors can haggle in English. Shop vocabulary in Cantonese: how much is 'gei chin', a bit cheaper is 'pin di la', thanks is 'ng goi', trousers is 'fu', shoes is 'hai', a bag is 'doi', trainers are 'bo hai'. |
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| What not to buy | Parallel-import and second-hand electronics. The price is better and everything else is worse: no warranty, and no way to judge the condition. Buy from Fortress, Broadway, Suning or Chung Yuen instead. |